Deposits & Final Payment
You must be at least 18 years of age, with the exceptions of teenagers accompanied by a responsible adult or custom family tours. To reserve space, a deposit of $400 per person is required. You can also call, e-mail or fax us to reserve space and we will hold your reservation for seven days pending receipt of deposit. Payments may be made using check, MasterCard or Visa, with balances due 60 days prior to departure.
Single travelers are usually charged a fee of 15% of tour cost unless otherwise stated in tour description. Single travelers are welcome and we certainly do not want to penalize anyone for traveling alone, yet our tours are designed and priced with the assumption of double occupancy of double rooms. We will do our best to provide double rooms for single use for anyone paying the single supplement. Andiamo will also be happy to match clients as roommates, but cannot guarantee availability of a roommate. We will never surprise you with additional charges during a tour.
Cancellations and Refunds
If you need to cancel your tour before departure, the following fees
shall apply at the time we receive your written cancellation notice.
(See trip Insurance to protect against the unexpected):
More than 60 days before departure: $100
From 60 to 31 days before departure: $400
From 30 to 21 days before departure: 50% of tour price
Less than 21 days before departure: 100% of tour price
What's Included on
All Hotel Accommodations: Double occupancy; single rooms are
available in most locations at an additional cost.
Guides: As well as our 2 experienced guides, each tour may use
local guides to enhance your tour experience.
Meals: Usually all dinners, but one from a full menu, all breakfast
and one gourmet picnic lunch on shceduled tours--see specific tour for exact details.
Entrance Fees to all Tours & Special Events scheduled in
the tour itinerary
Extensive Route Notes & Maps
Bicycle Support Vehicle and any Inner-trip transfers
Bicycle Gear: Quality 27-gear bicycles will be available &
helmets (if requested), handlebar bags, water bottles & emergency
tire repair kits-ALL included in the tour price.
What's not Included
Airfare is not included in the price of the tour, nor is travel
insurance of any type.
Typically any beverages or as stated in itinerary.
Guide Tips: are left to your discretion. Any tip is always appreciated by your guides.
Additional expenses arising from delay or extension of transportation
or other causes beyond our reasonable control during the conducting
of a tour.
Pre & Post Tour
We highly recommend that you arrive at least two days prior to your
tour date in order to acclimate to any time differences, thus being
prepared to fully enjoy your tour. For your convenience, we are able
to make reservations at recommended hotels in major cities before or
after your tour. When making your tour reservations, please inquire
about hotel selections.
Arrivals and Departures
Upon sign-up, guests will receive detailed information about where and
when their tour convenes and how to arrange transportation to the meeting
point. Tours begin and end at a designated time and place, usually a
train station or a hotel lobby. One of us will meet you and in the case
of late arrivals you will be responsible for transportation to the designated
We will maintain a waiting list to fill any vacancies arising from cancellations,
however, we highly recommend early reservations as our tours are designed
for a limited number of people and can fill up quickly.
Late Booking Fee
A $50.00 late fee will apply if booking within 14 days of departure.
Changing of Tour or
If you decide to change either your tour or departure date after your
initial reservation, the same transfer fees as outlined under "Cancellations
and refunds" shall apply. Andiamo Adventours also reserves the
right to alter the itinerary. Tour reservations are made far in advance
and during some tours weather may mandate changes.
Tour Cancellation by
We reserve the right to cancel any tour due to acts of nature and/or
any other occurrence out of our control. We must reserve the right to
cancel any trip prior to departure for any reason. In such cases, Andiamo
is not responsible for any additional expenses that may be incurred
by a client in relation to a canceled tour (i.e., purchase of non refundable
airline tickets, visa fees, equipment or additional lodging). We will
notify you at least 30 days before departure and full refund of the
tour price will constitute full settlement to our clients in the case
of inadequate group size to cancel a tour.
Refunds for Services
Our tours are sold as a package. Credit cannot be given for services
not used by a client. This includes accommodations, meals, or any other
arrangements not used or performed for any reason, including acts of
Trip Cancellation Insurance
We strongly recommend that you purchase trip cancellation insurance.
We are not able to vary from our stated refund policy regardless of
your situation. Trip cancellation insurance will protect all deposits
and payments for land and air costs if you are required to cancel your
tour due to personal or family illness. We will mail you the necessary
forms for purchase of this insurance.
We recommend all clients carry medical and personal insurance to cover
hospital and other medical expenses and loss of baggage or personal
belongings. If you are involved in our Swiss Alp trek, Central Switzerland
or Grindelwald mountain bike tours then emergency evacuation insurance
may be required.
As a client, you have specific responsibilities to Andiamo and to other
tour members, which include:
International travel requires a passport, which you must bring with
you. Guest from outside the USA must contact the nearest consulate for
visa requirements for the country they wish to tour.
Selecting a tour appropriate to your interests and abilities and being
in sufficient health to partake in the trip activities.
Bringing appropriate clothing as recommended.
If participating in a bicycle tour, then a helmet must be properly worn at all times. If you do not have one Andiamo will provide one for you.
Preparing for your tour by reading and understanding pre-tour information
Acting in an appropriate and respectful manner in accordance with customs
and laws of countries and regions visited.
By sending us the deposit, you certify that you do not have any physical
condition or disability that would create a hazard for you or other
travelers. Andiamo Adventours reserves the right to decline accepting
or retaining any traveler whose health or actions impede the operation
of the trip or the welfare or enjoyment of fellow travelers. Your information
package will cover basic requirements, but we recommend that you consult
your doctor prior to departure.
reserves the right to
Accept, retain or decline any tour member at any time and for any reason.
In such a case, a refund equal to the actual cost of the unused services
is the limit of Andiamo Adventours responsibility. Furthermore, payment
of your deposit represents your acceptance of the following terms and
Andiamo Adventours its employees and agents, give notice that all services
and arrangements for transportation, accommodations and all other services
and arrangements related to this tour have been made by Andiamo Adventours
only as an agent upon the express condition that Andiamo shall not be
liable and does not assume responsibility for any claims, damages, expenses
or other financial loss whether to person or property arising out of
any injury, accident, death, cancellation, delay, alteration, or inconvenience
resulting from any act of omission, commission or inadvertence of any
hotel, carrier, restaurant or other company or person rendering any
of the services included in the tour or caused by weather, sickness,
strikes, quarantines or the willful or negligent acts of any other tour
members or any other cause whatsoever beyond the control of Andiamo.
The right is reserved to alter the tour itinerary or hotel arrangements
as needed to improve the quality of the trip or to accommodate the comfort
and well being of the guest. Andiamo is not responsible for any expenses
(e.g., meals, transport or hotel cost) that are not specified in the
tour cost, but may be needed for a guest to get to or from a tour start
or end. Andiamo reserves the right to take photographs or film records
for any of its trips for possible promotional or commercial us.
Statement of Risks
The risks and dangers inherent in bicycle, walking and hiking touring,
climbing, kayaking, skiing, swimming, ballooning, flying, and sailing
include, but are not limited to: vehicle traffic, weather conditions,
illness or accident caused by stress, fatigue or consumption of alcoholic
beverages, secondary transportation by airplane, helicopter, bus, car,
van, taxi, boat or other conveyance. Andiamo Adventours is not liable
for any bodily injury or property damage or loss arising out of (but
not limited to) these risks and dangers.